Regulatory Compliance

Effective Date: January 1, 2026

Data Controller: VectorForgeHub, Calle Rambla, 8 - 16220, Quintanar del Rey, Cuenca, España.

At VectorForgeHub, we are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Spanish Ley Orgánica 3/2018 de Protección de Datos Personales y Garantía de los Derechos Digitales (LOPDGDD).

Data We Collect: We collect personal identification information including your name, email address, phone number, and project details solely for the purpose of executing requested services and maintaining communication throughout the engagement. We may also collect technical data such as IP addresses and browser metadata through standard web server logging.

Legal Basis for Processing: We process your data based on: (a) contractual necessity — to fulfill our obligations under any service agreement; (b) legitimate interest — to improve our services and respond to inquiries; and (c) consent — where you have explicitly opted in to receive marketing communications.

Data Retention: Personal data is retained for the duration necessary to fulfill the purpose for which it was collected, plus a period of up to 5 years to comply with Spanish commercial and tax record-keeping obligations. Marketing consent data is retained until withdrawal of consent.

Your Rights: Under GDPR, you have the right to: access your personal data, rectify inaccurate data, erase your data ("right to be forgotten"), restrict processing, data portability, object to processing, and withdraw consent at any time. To exercise these rights, contact us at [email protected].

Data Transfers: We do not transfer personal data outside the European Economic Area without appropriate safeguards as defined under GDPR Chapter V.

Supervisory Authority: You have the right to lodge a complaint with the Spanish data protection authority: Agencia Española de Protección de Datos (AEPD), www.aepd.es.

Effective Date: January 1, 2026

This Cookies Policy describes how VectorForgeHub, Calle Rambla, 8 - 16220, Quintanar del Rey, Cuenca, España, uses cookies and similar tracking technologies on our website, in compliance with the ePrivacy Directive (2002/58/EC) and applicable Spanish regulations.

What Are Cookies: Cookies are small text files stored on your device when you visit a website. They help us recognize your device and remember certain information about your visit.

Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for the website to function correctly. These enable core functionality such as session management and security. They cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings, such as language selection. These improve your browsing experience but are not strictly required.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data. We use this information to improve site performance and user experience.

Managing Cookies: You can control and manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Most browsers allow you to refuse or delete cookies at any time.

Third-Party Cookies: We may use third-party services such as Google Analytics that deploy their own cookies. These third parties have their own privacy policies governing data collection. We do not sell or share cookie data with advertising networks.

Effective Date: January 1, 2026

Applicable Entity: VectorForgeHub, Calle Rambla, 8 - 16220, Quintanar del Rey, Cuenca, España.

At VectorForgeHub, we strive to deliver exceptional web engineering services. We recognize that circumstances may change, and we have established the following refund framework to ensure fairness and transparency.

Project-Based Services: Refunds for project-based engagements are evaluated based on the milestone completion status at the time of cancellation. If work has not commenced, a full refund minus a 5% administrative processing fee will be issued within 14 business days. If work has partially commenced, refundable amounts are calculated proportionally based on completed deliverables as outlined in the project scope agreement.

Retainer and Subscription Services: Monthly retainer services may be cancelled with 30 days' written notice. Any prepaid period beyond the current billing cycle will be refunded in full. No partial-month refunds are issued for active service periods.

Non-Refundable Items: Domain registrations, third-party software licenses, stock assets purchased on behalf of the client, and completed design work approved and signed off by the client are non-refundable.

Refund Process: To request a refund, contact [email protected] with your project reference number and the reason for the request. Refunds are processed via the original payment method within 14 business days of approval.

Dispute Resolution: In the event of a dispute regarding refund eligibility, both parties agree to attempt resolution through direct communication before pursuing mediation or legal remedies under applicable Spanish law.

Effective Date: January 1, 2026

Operating Entity: VectorForgeHub, Calle Rambla, 8 - 16220, Quintanar del Rey, Cuenca, España.

By accessing or using the services provided by VectorForgeHub ("the Company," "we," "us"), you ("the Client," "you") agree to be bound by the following Terms of Service. If you do not agree with these terms, you must not engage our services.

1. Scope of Services: VectorForgeHub provides web development, design, infrastructure, and consulting services as described in individual project proposals and service agreements. The specific scope, deliverables, timelines, and pricing for each engagement are defined in a separate written proposal or contract accepted by both parties.

2. Payment Terms: Unless otherwise specified in the project agreement, invoices are due within 15 days of issue. A deposit of 40% of the total project fee is required before work commences. Remaining payments are tied to project milestones as outlined in the proposal. Late payments incur a penalty of 1.5% per month on the outstanding balance.

3. Intellectual Property: Upon full payment of all invoiced amounts, all intellectual property rights for custom-developed work product are transferred to the Client. VectorForgeHub retains the right to display the work in its portfolio unless explicitly restricted in the project agreement. Pre-existing frameworks, libraries, and internal tools used during development remain the property of VectorForgeHub.

4. Confidentiality: Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This obligation survives the termination of the service agreement for a period of 3 years.

5. Limitation of Liability: VectorForgeHub's total liability for any claim arising from or related to the services shall not exceed the total fees paid by the Client for the specific project giving rise to the claim. We shall not be liable for indirect, incidental, consequential, or punitive damages.

6. Termination: Either party may terminate the engagement with 15 days' written notice. Upon termination, the Client is responsible for payment of all work completed up to the termination date. Delivered work product and partial deliverables are transferred to the Client upon payment.

7. Force Majeure: Neither party shall be liable for delays or failures in performance resulting from causes beyond reasonable control, including but not limited to natural disasters, acts of government, war, pandemic, or infrastructure failures.

8. Governing Law: These terms are governed by the laws of Spain. Any disputes shall be submitted to the competent courts of Cuenca, España.

9. Modifications: VectorForgeHub reserves the right to update these terms at any time. Clients will be notified of material changes via email. Continued engagement after notification constitutes acceptance of the updated terms.